Category Archives: Communication

Personal Leadership Skills: Empathy

Everybody needs certain soft skills to relate effectively to those around them. Razor-sharp financial acumen and problem-solving capabilities are what equip people to excel, it’s true, but it’s tough to lead others when you can’t see things from their perspectives. Empathy is the ability to put yourself in others' shoes, adopt their points…  

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Organizational Silos: When is it time to “Defragment”?

Theoretically and historically, organizations fall into one of several types; functional, divisional, or matrix structures, to name a few. Scientific management has shaped how we approach the division of labor, and it has some undeniable premises—regardless of the bad rap it gets. One of those problems, of course, is organizational silos. …  

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Shocking Facts: Make Your Message Persuasive

We live and work in a volatile world. With acronyms like VUCA becoming more commonplace (that’s volatility, uncertainty, complexity, and ambiguity, by the way), leaders face growing difficulties when trying to ‘cut through the noise’. It’s not that we don’t have compelling reasons to communicate change and get people onboard. Just that…  

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